Terms of Service

Last updated: January 2026

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the RyuoLabs website located at ryuolabs.com (the "Site") and any services offered by RyuoLabs ("we," "us," or "our").

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.

Our Services

RyuoLabs provides web development, digital consultancy, and related technology services. We offer:

  • Custom web application development
  • UI/UX design and implementation
  • Digital transformation consulting
  • Performance optimization and technical audits
  • System architecture and infrastructure design

Specific terms for individual projects or services will be outlined in separate agreements or statements of work.

Use of Site

Permitted Use

You may use our Site for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on our or any third party's intellectual property rights
  • Transmit any harmful, offensive, or illegal content
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the Site or servers
  • Use automated systems (bots, scrapers) without permission
  • Impersonate any person or entity
  • Engage in any fraudulent activity

Account Security

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Intellectual Property Rights

All content on this Site, including but not limited to text, graphics, logos, images, software, and design, is the property of RyuoLabs or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

For client projects, intellectual property ownership will be defined in individual project agreements or statements of work.

Client Projects and Services

Project Agreements

All client projects are subject to separate written agreements that outline:

  • Scope of work and deliverables
  • Timeline and milestones
  • Payment terms and pricing
  • Intellectual property ownership
  • Confidentiality obligations
  • Support and maintenance terms

Payment Terms

Unless otherwise agreed in writing:

  • Invoices are due within 14 days of issuance
  • Late payments may incur interest charges
  • We reserve the right to suspend services for non-payment
  • All fees are non-refundable unless otherwise specified

Client Responsibilities

Clients agree to:

  • Provide timely feedback and approvals
  • Supply necessary content, materials, and access
  • Ensure all provided content is legally compliant
  • Respond to requests for information within agreed timeframes

Warranties and Disclaimers

OUR SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

  • Our Site will be uninterrupted, secure, or error-free
  • The results obtained from using our services will be accurate or reliable
  • Any errors will be corrected

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RYUOLABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims arising out of or related to these Terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless RyuoLabs and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to:

  • Your use of our Site or services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you provide to us

Termination

We reserve the right to terminate or suspend your access to our Site or services at any time, without notice, for any reason, including but not limited to violation of these Terms.

Upon termination, your right to use the Site will immediately cease. Provisions that by their nature should survive termination (including intellectual property rights, disclaimers, and limitations of liability) will remain in effect.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Malaysia.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page and updating the "Last updated" date.

Your continued use of the Site after changes become effective constitutes acceptance of the revised Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

Contact Us

If you have any questions about these Terms of Service, please contact us:

RyuoLabs

Email: [email protected]

Website: ryuolabs.com